Cancellation by Customer
You can cancel your order before it ships. Please get in touch with us immediately at info.craftymindsindia@gmail.com or call/WhatsApp us at +91 83478 46096. If the order has not yet been processed for dispatch, we will initiate a cancellation and a full refund.
Once an order has been shipped, it cannot be cancelled.
Returns & Refunds
We stand firmly behind the quality of our products. Every item undergoes a strict quality check before it is carefully packed and dispatched. If you receive a damaged or defective product, please contact us within 48 hours of delivery at info.craftymindsindia@gmail.com with your order number and photos/video of the product. We will review the case and, if the issue is verified, provide a replacement or a full refund.